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Help centre

Troubleshooting and contact

Fix common problems, or get in touch with a person.

Troubleshooting common problemsFixes for the most common problems with files, limits, sign-in, payments, the scanner and signatures, with the exact message you see on screen.
Contact supportHow to send a message to a person at Macaaw, what we attach for you, when to expect a reply, and how to follow your request in your account.

Still need help?

Send us a message. A person replies, usually within two working days.

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